The document discusses several key factors that affect the travel and tourism industry: 1) Technological developments like e-commerce and new transportation methods have impacted the industry. 2) Political and security issues like terrorism concerns have led to increased business failures, loss of growth, and demise of some destinations. 3) Health issues such as new epidemics can severely impact travel if diseases spread in popular locations.

1. Factors Affecting the Travel and Tourism Industry 2

2. What Factors are Involved? (Week 2 in bold) Technological: growth of e-commerce and new transportation Political aspects: the ‘War on Terror’, safety and health Variety of things to do: adventure, sport, activity Length of stay: a more flexible industry Customer types: More market segmentation Changes in destination: growth and decline